Cookie Policy
Last Updated: November 10, 2025
This Cookie Policy explains how Chalamet ("we," "us," or "our") uses cookies and similar technologies when you visit our website and use our telemedicine platform.
By using our Service, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should set your browser settings accordingly or not use our Service.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to the owners of the site.
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser, while session cookies are deleted when you close your browser.
2. Why We Use Cookies
- Essential functionality: To enable core features like authentication and security
- User experience: To remember your preferences and settings
- Security: To protect against fraud and unauthorized access
- Performance: To understand how you use our Service and improve it
3. Types of Cookies We Use
Essential Cookies
These cookies are strictly necessary for the operation of our Service. They enable core functionality such as user authentication, security, and access to secure areas. Without these cookies, our Service cannot function properly.
next-auth.session-token
Purpose: Maintains your authenticated session
Duration: Session (deleted when you close your browser)
next-auth.csrf-token
Purpose: Protects against Cross-Site Request Forgery attacks
Duration: Session
NEXT_LOCALE
Purpose: Stores your language preference (English/French)
Duration: 1 year
These cookies cannot be disabled as they are essential for the Service to function.
Functional Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use on our pages.
user_preferences
Purpose: Stores your user interface preferences and settings
Duration: 1 year
cookie_consent
Purpose: Remembers your cookie consent choices
Duration: 1 year
Analytics Cookies
These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously. This helps us improve our Service.
Currently not used: We do not currently use analytics cookies, but may implement them in the future with your consent.
Marketing Cookies
These cookies track your online activity to help us deliver more relevant advertising or to limit how many times you see an advertisement.
Currently not used: We do not currently use marketing cookies.
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:
Daily.co (Video Consultations)
Purpose: Enables secure video consultations between patients and GPs
Privacy Policy: https://www.daily.co/legal/privacy
Stripe (Payment Processing)
Purpose: Securely processes payments for consultations and subscriptions
Privacy Policy: https://stripe.com/privacy
5. Managing Cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences through:
Cookie Consent Banner
When you first visit our Service, you will be presented with a cookie consent banner where you can choose which types of cookies to accept.
Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies. Please note that if you disable essential cookies, some features of our Service may not function properly.
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
Please note: Disabling or blocking essential cookies will prevent you from using our Service.
6. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activity tracked. Currently, there is no industry standard for how to respond to DNT signals. At this time, our Service does not respond to DNT signals.
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Cookie Policy periodically.
8. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
privacy@chalamet.fr